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TEL£º+86-744-2121838
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Message£º (0)18807442626
Contact £º Tang Ming
MSN £ºtangming@zjjtrip.net
Email £ºzjjtripadvisor@qq.com
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How to Book with Us
Time:2014-12-14
Zhangjiajie Trip Website is a part of  Zhangjiajie International Travel Service , located in Zhangjiajie city,  is authorized by China National Tourism Administration carrying out international tour operations (License No: L-HN-GJ00024).Zhangjiajie International Travel Service is a leading travel agency and tour operator with more than 15 years of professional travel service. You can contact US via the web form from www.cits.net, email, fax, or phone.
By accessing or booking on this site you acknowledge that you have read and understood all of the Terms and Conditions and agree to be bound by them. You agree to comply with all applicable laws, rules and regulations in China.
Minimum age
This site and its holiday services are available to people who lawfully enter into this site. The minimum age of booking a holiday service from this site is 18 years old.
Privacy
WE respect the privacy of your data which you supply to us. We will comply with all applicable data protection legislation in respect of it. You agree to keep your data accurate and up-to-date and we may use your personal data for the purpose of providing you with our services, such as using your information to book the hotel and flights.
Variation of Terms and Conditions
These terms and Conditions may vary from time to time. WE reserves the right to modify or rescind the terms and conditions in whole, or in part at any time with or without notice. If they are revised, we will post the revised version on this site. Please re-read these terms and conditions even if you have previously used this site.
Last updated:23rd Jan 2008
If you purchased any China Tour services, the terms and conditions of China Hotel and China Flight together shall constitute the entire understanding between you and WE relating to your China Tour .
China Flight
Include:
The airfare of China flights. The food &beverage in the plane.
Exclude:
(1) Domestic Airport Construction Tax & Jet Fuel Surcharge.
(2) Handing charges: 5% of the total airfares.
All fares are quoted exclusive of taxes, plus the tax amount and then a total. These are added together to form your final quotation. When we sent you the confirmation letter or money request if you pay by PayPal, all of the Airport Tax and Fuel Fee and service fee will be included.
China Train
Include:
Train ticket fare.
Exclude:
Food &beverage on the train ,train station pick-up service
China Hotel
Include:
Accommodations .Usually a buffet breakfast is included . The prices stated are on per room, per night basis.
Exclude:
1. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service). Hotel service fees, charges for optional incidentals (such as minibar snacks £¬laundry or telephone calls), or regulatory surcharges. The lodging will assess these fees, charges, and surcharges upon check-out.
2. Hotel deposit upon check-in.
China Cruise
Include:
1. Cruise accommodation
The cruise accommodation is based on two persons sharing one cabin with private facilities in all relevant locations. If a single client requests a cabin alone, the single cabin supplement will be charged.
2. The cruise shore excursion in groups and daily activities .
These activities are subject to the arrangements made by the cruise company and subject to change without prior notice.
3. Food& beverage
On the cruise daily American breakfast, lunch and dinner are served. The beverage arrangements are subject to policies of different cruise companies.
Exclude:
1. Service fees, charges for optional incidentals (such as telephone calls ,laundry ,or drinks on the cruise ) The lodging will assess these fees, charges, and surcharges upon check-out .
2.Cruise deposit upon check-in.
China Tour
(A) Private tour
Price Includes:
1.Entrance fees of all sites as mentioned
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner
3.Excellent private guide
4.Private vehicle with driver
5.Round transfers between airports or rail stations and hotels.
6.Hotels (twin share basis) as listed in the itinerary. Single supplement will be charged.
7.Domestic flights £¨Economy-class£© or trains as listed ¡¢airports taxes and fuel charges.
8.Service charge & Government taxes
Price Excludes:
1.Personal expenses such as laundry, drink, telex, telephone calls or excess baggage charges.
2.China Visa fees
3. The international flight or train of entering and exiting China.
4. Any meals that are not specified.
5. Tips to guides and drivers
(B) Join-in Tour
Price Includes:
1. Entrance fees of all sites as mentioned
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner
3.Excellent English guide
4. Air-conditioned coach with driver
5. Round transfers between airports or rail stations and hotels.
6. Hotels (twin share basis) as listed in the itinerary. Single supplement will be charged.
7.Domestic flights £¨Economy-class£© or trains as listed ¡¢airports taxes and fuel charges.
8. Service charge & Government taxes
Price Excludes:
1. The fuel surcharge;
2.Personal expenses such as laundry, drink, telex, telephone calls or excess baggage charges.
3. China Visa fees
4. The international flight or train of entering and exiting China.
5. Any meals that are not specified.
6. Tips to guides and drivers
(C) City tour
(Includes: (1)seat in coach (2)optional city tour)
(1)seat in coach
Price Includes:
1¡¢Hotel pick-up & drop-off service£¨within 4th Ring Road£©
2¡¢Air-conditioned tour coach;
3¡¢Entrance fees as listed;
4¡¢English tour guide;
5¡¢Chinese lunch if included.
Price Excludes:
1¡¢Tip;
2¡¢Fees of Cable car;
3¡¢Accommodation;
4¡¢Personal expenditure
(2)Optional city tour
Price Includes:
1. English-speaking guide
2. Hotel pick-up & drop-off service of private vehicle with driver.
3. Entrance fees of the sites as mentioned
4. Listed Lunch if included.
Transfer Service
Price Includes:
1. English-speaking guide
2.Private vehicle with driver.
Note£º
1. The above rates are effective from Feb 2009 to Jan 2011.
2. No child rates will be offered.
3.Reservation should be made 14 days before departure date.
4.No changes or cancellation can be made 7 days before departure date.
5. Please be noted that prices are subject to change without prior notice.
6.100% cancellation fee will be made for no shows for all confirmed bookings£®
The Price Description
Note£º
If you book OUR Private Tour, all the guide and vehicle transfer service are privately for you, your family or your friends. No other participants will be in your group.
If you choose Join-in tour or City tour, you will share one coach and guide with other travelers.
1.Entrance fees
Entrance fees of all sites as listed. Entrance fees for all the sightseeing listed in each program are based on the rate of 2008, which are subject to change.  
2.Meals as listed
For the land tour in each city, daily American breakfast is served in the hotel, and Chinese lunch and/or dinner will be served with one cup of soft drink in restaurant.
3. Tour guide
Local English-speaking guide in each city.
4. Vehicle with driverAir-conditioned Vehicle with a driver in each city.
5. Transfers
Transfers for you and the group between airports, hotels and all sightseeing spots. Separate arrivals and departures will incur extra charges.
6. Accommodation
The hotel is based on two people sharing one standard twin room. If a single room is requested, the single supplement will be charged.
7. Domestic train and flight tickets
The economy-class airfare of China flights as specified in the itinerary and Airport Tax and Fuel Fees are included. Domestic train of soft seat or soft sleeper as listed.
8. Service charge & Government taxes
Service charge, government taxes and the city construction fees are included.
9.Cruise
The room is on twin-share basis. The service includes the accommodations, the daily meals, and scheduled shore excursions on board.
If your itinerary includes Yangtze Cruise, please refer to the Terms and Conditions of China Crusie.
10. Tibet Travel Permit
The Tibet Travel Permit fee is included if your itinerary includes Tibet.
Childrens Fare
Children age under 2 traveling with their parents pay 10% of adult price.
Children age between 2-11 pay 75% of adult price, entitled to an extra bed in parents room.
Children age 12 and over pay as adult.
Cancellation Refunds
We understand that you have to cancel your trip to China for some reason. If you wish to cancel your booking with us we need to receive your request in writing, and all vouchers or tickets returned to us. However, not all bookings can be cancelled and cancellation fee will be added. Please refer to the Rules and Restrictions at the time of booking.
China Hotel
The cancellation fee will be calculated as follows:
Period before Check-in when cancellation is notified
Cancellation fee 30 days before check-in 10% tour cost (Deposit)
Between 15-30 days  15% of total cost
Between 8-15 days 20% of total cost
Between 2-7 days 30% of total cost
Within 24hours 100% of total cost
No-show travelers will be charged 100% of the full payment
If a traveler cancelled while a tour is in progress, unused hotels cant be refunded.
China Flight
The cancellation policy varies by different Airline Company. Please read the Rules & Restrictions of different flights when you make the reservation. Airlines will charge a cancellation fee if you wish to cancel your booking. Some discount tickets are completely non-refundable.
China Train
Once the train ticket is issued, it CANNOT be cancelled .If you cancel your booking, there will be 100% cancellation charge.
The cancellation fee will be calculated as follows:
Period before departure when cancellation is notified cancellation fee
15 days before leaving 50% of total cost.
Within 15 days 100% of total cost 
This is ONLY applicable to China domestic train. The trains to Hong Kong have special policy for cancellation. Please confirm the booking details with your travel advisors.
China Crusie
The payment for the Yangtze River Cruise can not be refunded if the cancellation notice is received less than 35 days prior to the date of the cruise.
China Tour
The cancellation fee will be calculated as follows:
Period before departure when cancellation is notified Cancellation fee 30 days before tour starting 10% tour cost (Deposit)
Between 15-30 days 15% of tour cost
Between 8-15 days 20% of tour cost
Between 2-7 days 30% of tour cost.
Within 24hours 50% of tour cost 
The 100% cost of Yangtze River Cruise can¡¯t be refunded if you cancel within 35 days before departure. No-show travelers will be charged 100% of the full payment
If a traveler cancelled while a tour is in progress, unused services cant be refunded.If a traveler missed any programs because of early departure and late arrival, unused services cant be refunded. 
Transfer Service
The cancellation fee will be calculated the same as China Tour cancellation refunds.
Alteration of Itinerary
If you change your itinerary
Alternations to your itinerary before confirmation are happily processed free of charge. Because we always intend to provide the best tour possible for you. If you want to change some details of your itinerary such as adding scenic spots, revising your daily schedule or changing to a new hotel after confirmation, we will do our best to help after we check the possibility and availability. Because accommodation is reserved several weeks in advance, we cannot guarantee all your request can be satisfied. You are required to pay the additional cost if your new request is received.
If we change your itinerary
We aim to provide your accommodation as booked, but sometimes we do have to make changes:
a. If events that is out of our control happen, such as war, fire, epidemics, health risks, hurricanes and other actual or potential severe weather conditions ect, we will have to change your itinerary . You should pay the extra cost if there is any price difference.
b. If any extra fees caused by third parties such as cruise operators, airlines and hotels, you should pay the extra cost.
c. WE reserves the right to modify the itinerary of the tour if air schedule or surface transportation changes, and/or events beyond its control make such alteration necessary 
 
 

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